Shipping Policy

At Gazelle Scents, we strive to ensure that your products are delivered promptly and in excellent condition. Please review our Shipping Policy for details regarding shipping options, processing times, and other important information.

1. Order Processing

1.1. Orders are processed within [X business days] after payment is successfully received.
1.2. Orders placed on weekends or public holidays will be processed on the next business day.
1.3. You will receive a confirmation email with your order details and tracking information once your order has been shipped.

2. Shipping Options and Rates

2.1. We offer the following shipping options:

Standard Shipping: Estimated delivery within [X–Y business days].

Express Shipping: Estimated delivery within [X business days].

International Shipping: Delivery times vary based on the destination.

2.2. Shipping costs are calculated at checkout and depend on the delivery location and selected shipping method.

3. Delivery Timeframes

3.1. Delivery times are estimates and may vary due to factors beyond our control, such as weather, carrier delays, or customs processing (for international shipments).

3.2. Please allow extra time during peak seasons or holidays.

4. International Shipping

4.1. We ship to select international locations.

4.2. Additional customs fees, import taxes, or duties may apply and are the responsibility of the customer.

4.3. Delivery times for international shipments may vary depending on the destination country and customs clearance.

5. Tracking Your Order

5.1. Once your order is shipped, you will receive an email with tracking information.

5.2. You can track your package through the carrier's website or contact us if you need assistance.

6. Shipping Restrictions

6.1. We do not ship to P.O. Boxes or APO/FPO addresses.

6.2. Certain products may be restricted in some regions due to shipping regulations. We will notify you if your order cannot be shipped to your address.

7. Lost, Stolen, or Damaged Packages

7.1. Gazelle Scents is not responsible for packages lost, stolen, or damaged during transit.

7.2. If your package is lost or damaged, please contact the shipping carrier directly using the tracking information provided.

7.3. For damaged items, we encourage you to reach out to our customer service team at [Insert Email Address] within [X days] of receiving your order. We will assist in resolving the issue where possible.

8. Incorrect Shipping Information

8.1. Please ensure all shipping details are accurate at the time of checkout.

8.2. Gazelle Scents is not responsible for delays or delivery failures due to incorrect or incomplete shipping addresses.

8.3. If you realize there is an error, contact us immediately at [Insert Email Address] or [Insert Phone Number].

9. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us:

Email: [support@gazellescents.com]
Phone: [+1 (380) 250-2640]
Address: 6605 Longshore Street, Dublin, OH 43017-2774, United States

Thank you for choosing Gazelle Scents! We are committed to providing you with the best shopping and delivery experience.